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When complete, Windows will appear much like when you first bought your computer or installed it yourself.

Windows will back up your personal data and tuck it away safely while it reinstalls itself from scratch. This is a very important choice, so we want to make sure you completely understand what you're doing before you move forward:Ĭhoose Keep my files to keep your personal files, remove all installed software and apps, and reinstall Windows 11/10 from scratch.

In Windows 11 and 10, this is the Reset This PC screen you'll see next, headed with Choose an option.Ĭhoose either Keep my files, Remove everything, or Restore factory settings to continue.